COVID-19 NOTICE
UPDATED: 16 APRIL 2020
As circumstances begin to stabilise across the jewellery industry in Melbourne, some of my manufacturing partners have cautiously returned to operations (albeit in diminished capacities).
This news has allowed me to resume accepting online orders for made-to-order items (with the exception of a few products due to supply chain disruptions).
Please note that manufacturing times for made-to-order items will increase up to six weeks in some cases. Shipping times will also be heavily impacted by COVID-19 related delays.
Finally, due to the ongoing uncertainty surrounding USPS operations in the United States, I will only be shipping orders to the United States via UPS.
UPDATED: 2 APRIL 2020
A small selection of items are now available to purchase and are ready to ship.
In order to continue practicing responsible social distancing measures, please allow a few extra days for your order to be shipped.
Gift Certificates are also now available to purchase which can be used for any in-stock item or can be redeemed once manufacturing can resume on made-to-order items. Gift Certificates are delivered digitally.
ORIGINAL NOTICE: 23 MARCH 2020
On 22 March 2020, The Australian Federal Government announced new lock-down protocols for the country, which may last as long as six months or more.
The Federal Government has not been particularly clear about which businesses fall into essential or non-essential categories. Some of my major manufacturing partners and suppliers have already closed their doors in anticipation of forced closure; others are still operational but in extremely diminished capacities.
The new protocols have severely affected my ability to continue manufacturing pieces under my current made-to-order business model. I am currently assessing and considering changes to my operations - but am temporarily suspending all new online orders.
This situation is unprecedented.
The consequences will be great, and many.
It’s natural to feel anxious or fearful; so we must practice generosity and empathy.
We must protect our communities, share as much as we can with those who have less, stay connected with those who are struggling with isolation,
but above all; we must stay home.
If you have an outstanding order please know that I am doing everything I can to fulfil your order.
For any inquiries, do not hesitate to email me via the contact form on this website.